7. SUPERVISOR AND WORKING TITLE: , Station Manager
8. SUPERVISOR'S SIGNATURE:

9. DATE:

10. GENERAL ACCOUNTABILITY:

The Program Manager is accountable to the Board of Directors.The Program Manager is responsible for fulfilment of the broadcast licence in the area of on-air programming, and adherence to CRTC regulations and the mission statement included in the constitution. S/he is also responsible for the development and direction of all on-air operations of CHSR FM.

The Program Manager will supervise the following:-

Paid staff (part time):As available and as needed-

Volunteer directors (on-air co-ordinators):5

On-air programmers and program producers (Volunteer): 80-130

$7,000

The program Manager is ultimately responsible for programming decisions, and works with the Programming Committee through regular meetings.

The Program Manager is responsible for programming related budget expenses (excluding payroll)

12. NATURE AND SCOPE:

CHSR FM is a campus/community radio station, administered by a full-time paid staff of two, part-time paid staff of variable number, and between 100 and 150 volunteer members drawn from the UNB STU campus and the greater Fredericton Community. The Program Manager position has flexible hours and is on call for Programming assistance during the station's broadcast day.

The Program Manager is responsible for the weekly programming of CHSR FM, ensuring that the broadcasts fulfil the requirements of license, the regulations of the CRTC, and the Mission Statement, Statement Of Principles, Policy On Broadcast Standards of the CHSR FM constitution. The Program Manager is responsible for the development of current and new programming on the air that is a reflection of the campus and the community, the training and development of volunteer programmers and assisting the Executive in the development of the on-air departments. The Program Manager sits on the Programming Committee as a non voting member, and acts as the representative of that committee. The Program Manager is responsible for the proper recording of Music Logs, Program Logs and Audio Logs.

As CHSR FM is primarily staffed by volunteers, the Program manager must be able to fulfil the duties of this post through the volunteer membership. This will require skills in developing and utilizing human resources, maintaining morale, delegating duties and effectively supervising such delegates. As the membership, and possible membership, constitute a broad range of individual backgrounds and beliefs, the Program Manager must be able to relate to a wide variety of people on a one to one and group basis. Communication skills are vital for both in station program development and external relations with syndicators and distributers of programs. The Program Manager is expected to trouble shoot during broadcasts. S/he must also solve off air problems that will directly or indirectly effect the on air sound of the broadcasts and have the ability to find alternate solutions to multiple problems during a crisis. These solutions are based on an overall knowledge of the medium, personnel or outside specialists available and of station functions. Training is a fundamental aspect of the position therefore an ability to teach, and to develop training programs is essential. It is also essential that a good working relationship with the Executive Committee be maintained.

The Program Manager's freedom of action is constrained by the terms of the license, Constitution, Mission Statement and other policies of CHSR FM. Though the Program Manager is responsible to the Board of Directors through the Station Manager s/he must work closely with the Executive Committee as representatives of the membership.

As a member of, and the representative for, the Programming Committee, the Program Manager is responsible for carrying out that body's policies and decisions in the assignment, review and discipline of on-air programmers. Discipline for non-broadcast matters is carried out by the executive, or the Station Manager.

The Program Manager is responsible for assisting in the development of the annual budget with specific focus on the development of the programming expenses.

E. Contacts:

The Program Manager will work with, and for the membership, including weekly contact with the Executive Committee and, will normally be present at membership and Executive meetings.

The Program Manager maintains weekly contact with the Programming Committee at regular meetings, reporting changes, difficulties and new programs. Similarly, necessary contact is maintained with department heads to assist them in the development of their departments. The Program Manager will be available for consultation by the membership, at any reasonable time, to assist in programming. The Program Manager attends meetings of the Board of Directors as an observer, and any committee or sub committee meeting in CHSR FM as observer and/or advisor. The Program Manager must foster a relationship of cooperation with the faculties and student societies of the university assisting them in the programming of educational, faculty, society or student produced feature programming. As well, s/he establishes and maintains relationships with national and international program distributers and syndicators.

The Program Manager's primary responsibility is to maintain broadcast activities during the hours indicated in section II of the license the Promise of Performance (PoP) to standards set out by the CRTC and the station's own policies. This is achieved through the following:

A. Programming:

Volunteer turn-over often leads to continuity gaps in weekly programming. As well, the diversity of the broadcast week can be lost if there is no consistent development system. The Program Manager is responsible for maintaining the quality of CHSR FM's broadcast. S/he heads a team of senior volunteers (the Programming Committee) whose role is to assign, evaluate, and discipline programmers; maintain the weekly schedule; and respond to complaints about programming. The Program Manager will work closely with the Programming Committee members in the development of programming on CHSR FM that reflects the mosaic of the university and local communities. Responsibilities include:
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iPlanning and development of a program schedule. The weekly schedule must be planned around the POP. Any shortfalls in the schedule must be addressed by seeking out new programmers, or training existing staff. Targeting and development of new programs that better meet the PoP are to be prioritized, or such programs are to be acquired through suitable syndicators. The execution of these goals usually falls to the Program Manager, but whenever possible s/he guides the on-air department heads in developing these programs. -

ii.Maintenance of a recording system of daily broadcast. This includes Music Log sheets, Program Log sheets and an Audio Log. Log sheets are to be kept on file for one year. Audio logs are to be kept for twenty-eight (28) days. The Program Manager is responsible for the proper recording of the logs, and trains and advises on-air personnel in the requirements and guidelines. S/he maintains a system that deals with noncompliance to the above of CHSR FM's broadcasting by it's members. S/he reports to the Station Manager any difficulties with compliance that require the attention of that manager to repair or replace.

As the director of programming for a service that is part of the infrastructure of UNB and STU, the Program Manager works with the faculty, students and societies of these institutions in developing broadcast and production projects that will benefit students.

B.Training:

As the volunteers are the primary driving force, and the means by which CHSR FM's license commitments are met, the Program Manager is employed to assist and advise volunteer members in broadcasting and to develop their broadcasting skills. As CHSR FM is also intended to be a student club, and a direct access station for the community, the Program Manager endeavours to provide an enriching experience for the membership to aid them in meeting their goals, and in presenting new possibilities. To this end the Program Manager is responsible for providing initial secondary and tertiary training in all areas of broadcasting.-

Initial - is defined as basic operator training suitable for allowing a programmer to broadcast without supervision, to a proficiency standard considered "beginner". At this level there must also be a knowledge of station policies and philosophy, basic rules of broadcast, and an awareness of laws and regulations as they pertain to broadcasting. The trainee has to be made aware of the types of activity they can get involved in at the station, including: music, spoken word, news, etc. and guided in the research of the area(s) they choose.-

Secondary - is defined as stylistic training to enhance on-air programming, techniques for interviewing, production, and creation of extra program elements. Workshops that expand a programmers awareness and skills should be held frequently and regularly throughout the year.-

Tertiary - is defined as cross departmental training and/or specialty training suitable for the development of senior volunteers to enable them to train and assist fellow members, and/or to assist them in their personal goals in broadcasting.

Part of CHSR FM's mandate is to allow access to the airwaves to members of society who have been marginalized for some reason. Difficulties with traditional or standardized training systems can pose barriers to these individuals. Therefore the Program Manager must develop alternative training methods and programs either in anticipation of or in reaction to special needs.

Direction from the Program Manager is an asset in the development of individual Programmers. Regular one-on-one meetings with programmers is not always possible, but where time permits, through workshops or through delegation to department heads all programs are air-checked and helped with direction.

The Program Manager is the most consistent contact for programmers and is available to programmers for private consultation should they request it.

Assistance is sometimes needed during a broadcast. The Program Manager is on call, or can delegate a trouble shooter to be on call, during broadcast hours.

The nature of non-profit radio is to produce broadcasts of high standard on a tight budget. The Program Manager must act as part of a team that assembles the best possible equipment under the circumstances and maintains these for the best possible on-air sound.

Resource material such as tapes, cassettes, and CDs as well as portable recording equipment, are to be administered by the Program Manager.

Any candidate for the position of Program Manager must have a minimum of two years broad based experience in Campus Community Radio or equivalent. Within community radio, or equivalent volunteer organisations, a candidate should have also demonstrated leadership and teaching abilities. As well, the candidate must have very good communication skills and an ability to work with, and guide, volunteer teams. Some Post secondary education experience, or equivalent, is also necessary.